Welcome to Ledger.com / Start
If you’ve just received your Ledger hardware wallet or are exploring secure self‑custody for your crypto assets, ledger.com/start is your official onboarding hub. This page guides you step by step through setup, software installation, security best practices, and safe usage of your Ledger device.
⚠️ Always make sure you’re visiting https://www.ledger.com/start — avoid clicking unknown links or adverts that mimic the setup page.
Why Begin at Ledger.com / Start?
Starting from the official page ensures you use genuine software and instructions. It helps protect you from phishing sites, counterfeit devices, or manipulated setup flows. From here you’ll get:
- Verified download links for Ledger Live (desktop & mobile)
- Device‑specific setup instructions (Nano S Plus, Nano X, Stax, etc.)
- Security guidance on PIN, recovery phrase, and authentication
- Links to firmware updates, official support, and documentation
Step-by-Step Setup Guide
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Unbox & Verify Authenticity
Check that your Ledger device packaging is intact and tamper‑proof. Ledger never ships devices pre‑initialized. If anything looks suspicious, stop and contact support. -
Visit Ledger.com / Start
In your browser, go tohttps://www.ledger.com/start
. This is your secure launch point. -
Download Ledger Live
Choose the correct version for your OS (Windows, macOS, Linux, iOS, Android). Download only via the official page. -
Install & Launch
Run the installer or app. On desktop, follow standard installation; on mobile, install from the official App Store or Google Play via links from the ledger.com page. -
Initialize Your Hardware Wallet
Connect your device (USB or Bluetooth for applicable models). Choose “Set up as new device” unless you are restoring. Create a secure PIN. -
Write Down the Recovery Phrase
The device generates a 24‑word recovery phrase. Record it *manually* on the supplied recovery sheet. Never store a digital copy. Confirm the phrase on your device as part of the process. -
Install Crypto Apps & Add Accounts
Via Ledger Live, install apps for each supported blockchain (e.g. Bitcoin, Ethereum). Then add accounts in your interface and manage assets securely. -
Update Firmware & Software
Always keep Ledger Live and your device firmware up to date to benefit from security improvements and new coin support.
Security & Best Practices
Even the most secure hardware wallet requires careful usage. Here are essential best practices to protect your funds:
- Never share your 24‑word recovery phrase with anyone—even “support”. Ledger will never ask for it.
- Do not store your recovery phrase digitally (no photos, text files, emails).
- Verify the domain ledger.com/start (check the SSL padlock and certificate).
- Always confirm transaction details on the device screen itself — browser UI can be forged.
- Limit exposure: transfer small test amounts first before sending large sums.
- Buy devices only from ledger.com or authorized resellers to reduce counterfeit risk.
- Be cautious with USB cables, hubs, or extensions—use direct connections when possible.
Real users have warned of phishing sites that look like “ledger.com” but are subtly different. For instance, never trust domains like “ledger.com‑settings.xxxx.app.” Always double-check carefully. :contentReference[oaicite:0]{index=0}
Troubleshooting & Tips
If anything goes wrong, here are common fixes:
- Try a different USB port or cable (especially if it’s not data‑capable).
- Restart your computer or mobile device.
- Reinstall Ledger Live from the official source.
- Check device drivers (on Windows) or permissions (on macOS, Linux).
- Confirm that firewall or antivirus software isn’t blocking Ledger Live or USB access.
- If device is not recognized, try on another computer.
Frequently Asked Questions
Do I always need Ledger Live?
Yes. Ledger Live is the official companion software that manages firmware, app installations, and account balances. It’s essential for safely using your hardware wallet.
What if I lose my Ledger device?
If you have your recovery phrase securely backed up, you can restore your wallets on a new Ledger or compatible wallet that supports BIP39/BIP44. Do not share your phrase with anyone—even support.
Is Ledger safe?
Ledger devices use secure chips and never expose your private keys to the internet. However, user error (phishing, poor backups, fake apps) is often the weakest link.
What if firmware or software updates fail?
Avoid interrupting updates mid‑process. If an update fails, follow official recovery instructions on your ledger.com / start page or support site.
Get Started Now
Ready to secure your crypto journey? Visit the official start portal to download Ledger Live and begin setup:
Go to Ledger.com / Start